Effective Date:01.09.2025

1. Introduction

Welcome to Jamie Lee Smith Catering (“we”, “us”, “our”). We are committed to protecting your privacy and safeguarding any personal data you provide when using our website at jamieleesmithcatering.co.uk (“Website”). This Privacy Policy explains how we collect, use, and protect your personal information.

2. Who We Are

Data Controller:
Jamie Lee Smith Catering
Address: 312 Tuddenham Road, Ipswich, Suffolk, IP4 3QJ
Contact: enquiries@jamieleesmithcatering.co.uk | Mobile: 07715 427 421

3. Information We Collect

We may collect the following personal information when you interact with our Website:

• Contact details: Name, email address, telephone number (e.g., when submitting enquiries via contact forms or booking tastings).
• Event-related data: Information about your event (date, location, dietary preferences, etc.), if provided.
• Usage data: IP address, browser type, referrer URL, pages visited, and other analytical data via cookies and similar technologies.

4. How We Use Your Data

We use your data for these purposes:

• Responding to enquiries and providing catering/booking services.
• Managing rentals and tasting appointments.
• Communicating updates, confirmations, or service-related messages.
• Improving our Website, services, and understanding usage patterns.

5. Legal Basis for Processing

We rely on:

• Contractual necessity: to respond to or fulfill your requests for catering services or bookings.
• Legitimate interests: to improve our services, Website functionality, and administrative operations.
• Consent: where you explicitly agree (e.g., subscribing to newsletters, marketing communications). You can withdraw consent at any time.

6. Cookies & Tracking Tools

Our Website may use cookies to:

• Remember your preferences.
• Collect analytics (e.g., pages visited).
• Facilitate enquiry form processing.

You can manage cookies via your browser settings. However, blocking certain cookies may affect functionality.

7. Data Sharing

We may share your personal data:

• Internally, with staff involved in event planning and service delivery.
• With third parties: such as linen suppliers, mobile bar providers, or partners essential for fulfilling your event needs.
• When required by law: in response to legal obligations or to protect rights, property, or safety.

We do not sell your personal data to third parties for marketing purposes.

8. Data Security & Retention

We implement appropriate security measures to ensure your data is protected against unauthorized access and breaches. We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law or good practice.

9. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data.
• Correct any inaccuracies.
• Request erasure (“right to be forgotten”).
• Object to or restrict processing.
• Data portability (where applicable).
• Withdraw consent (where processing is based on consent).

To exercise these rights or for any privacy-related questions, contact us at enquiries@jamieleesmithcatering.co.uk.

If unsatisfied, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

10. Children

Our Website and services are not intended for children under 16. We do not knowingly collect personal data from anyone under 16. If discovered, we will promptly delete such data.

11. International Transfers

Your data will primarily be processed within the UK. If we transfer data abroad, we will ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses).

12. Changes to this Policy

We may update this Privacy Policy occasionally. Significant changes will be communicated by updating the "Effective Date" and posting the new version on our Website.